Lead turnaround, enhance culture, drive profitability in HVAC services, Midwest branch. Full autonomy, growth potential.

THE PORTFOLIO COMPANY

The portfolio company is a leading HVAC, plumbing, and electrical services provider serving residential customers across growing markets in the Midwest and Central U.S. The company offers replacement, repair, and maintenance services with a strong customer base and a multi-brand platform across multiple states.

Currently, the Fort Collins branch has experienced declining revenue, dropping from $26M to $20M due to underperformance. The company is seeking a strong General Manager to drive turnaround efforts, improve culture, reduce turnover, and enhance overall business performance.

THE PRIVATE EQUITY FIRM

The private equity firm focuses on acquiring and growing middle-market companies across various industries, including residential services, HVAC services, and more. They partner with portfolio companies to drive operational efficiency and profitability. The firm has a strong track record of working with management teams to enhance value and achieve growth.

THE CULTURE

·        Currently facing challenges due to high turnover and weak company culture.

·        Requires a strong leader to integrate a performance-driven culture.

·        Call volume and job opportunities are available, but operational efficiency and execution need improvement.

VISION

What does success look like in this role?

·        Strong leadership integrated into branch operations.

·        Reduced turnover and increased employee productivity.

·        Achievement of key operating metrics such as conversion rates and average ticket value.

·        Implementation of training and development programs to drive growth.

·        Effective lead generation and marketing strategies.

·        Creation of a new, high-performing management team.

·        Strong focus on performance metrics and profitability improvement.

THE ROLE

The day-to-day role for this position will include the following tasks:

·        Full accountability for P&L, marketing, and overall operations.

·        Implementing a turnaround strategy to drive revenue growth.

·        Building and leading a new management team if necessary.

·        Driving key performance metrics to improve profitability.

·        Utilizing shared resources such as HR and marketing partners.

·        Ensuring high accountability for operational and financial KPIs.

·        Managing sales, customer acquisition, and overall business development.

KEY SELLING POINTS OF THE ROLE

·        Full autonomy to run the branch with access to shared services for support.

·        Unique equity structure allowing the GM to earn a percentage of EBITDA growth, with significant earning potential.

·        Opportunity for career progression into a Regional General Manager role.

·        Business is utilizing ServiceTitan software for operations.

·        Integrated call center support available to enhance efficiency.

KEY CHALLENGES FOR THE ROLE

·         Integrating into and reshaping the existing culture.

·        Driving increased lead generation and sales performance.

·        Full accountability for the P&L and ensuring financial success.

·        Understanding and leveraging different business functions to maximize profitability.

·        Managing a newly established leadership team with several recent hires.

YOUR BACKGROUND

The successful individual will be able to demonstrate experience in the following:

·        Full P&L responsibility for a $20M+ business.

·        Strong sales and marketing experience, particularly in customer acquisition.

·        Experience in HVAC, plumbing, and electrical services within the residential sector.

·        Financial acumen and the ability to manage key performance metrics.

·        Ability to train and develop teams based on KPI-driven performance.

·        Proven track record of executing turnaround strategies and increasing profitability.

YOUR CHARACTERISTICS

The successful individual will display the following characteristics:

·        Highly driven with a strong sense of ownership.

·        Hard-working and committed to achieving business goals.

·        Strong leadership capabilities with a focus on team development.

·        High accountability and results-oriented approach.

LOCATION

Colorado - https://www.sofi.com/cost-of-living-in-colorado/

COMPENSATION PACKAGE

Basic Salary: $180,000 - $210,000

Bonus Package: 50% on EBITDA targets, with OTE up to 100% if targets are exceeded.

Equity: Long-term incentive plan based on EBITDA performance, with potential for a seven-figure payout.

401k: Yes

Healthcare: Yes

Raw Selection is an executive search firm working exclusively with Private Equity firms and their portfolio companies across Europe & North America.

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